How do I contact SlideDM support?
Email support@slidedm.app with your account email, Instagram handle, and a short description of the issue. Screenshots or screen recordings help us resolve things faster.
Support
Find quick answers below. For account, billing, Instagram, or automation help, email the SlideDM support team.
Last updated: May 14, 2026
Contact
Include your SlideDM account email, Instagram username, and any screenshots or error text that can help us trace the issue.
FAQ
Email support@slidedm.app with your account email, Instagram handle, and a short description of the issue. Screenshots or screen recordings help us resolve things faster.
We aim to acknowledge support requests within 48 hours. Billing, login, and account-access issues are treated as priority requests.
Yes. If Instagram will not connect, reconnect, or sync posts, include your Instagram username and the exact screen where the issue appears.
Email support@slidedm.app for billing questions, cancellation help, failed payments, invoice questions, or refund requests.
Yes. Send us the post or reel you want to automate, the keyword you want people to comment, and the DM you want to send.
Send the page or mobile screen where it happened, what you expected, what happened instead, and any error message you saw.